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What is your return policy?

If you wish to return an item then please email us at to notify us of the return within 7 days of receiving the goods. Extended returns are put in place during the Christmas period.

To read our full page of terms please click here

Do you offer free shipping?
Do you ship abroad?
Do you accept custom orders?
How should I keep my jewellery clean?
Help! I have broken my jewellery!
What is Gold Vermeil?
My gold vermeil jewellery is showing signs of wear and tear. Can you help?
I can’t make a decision! Do you offer gift vouchers?
Is Wild & Fine Jewellery hallmarked?
What payment methods do you accept?
How will my jewellery be packaged?
What is eco (recycled) silver and gold?
Do you make Wedding Jewellery?
Contact us

Still have questions? We're happy to help! Please fill out the form and we will get in touch with you shortly.

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